Our goal, as your outsourced SmartSheet Management Office, is to be a seamless extension of your team and handle everything from SmartSheet integration to ongoing support. We help youto right-size your SmartSheet spend, continue improvements on your dashboards and reports, and support your day-to-day users. We can staff business analysts to gather requirements and a help desk person to manage things such as, requests for new users and small changes to reports and dashboards.
If you don’t need a full suite of managed services, we can offer support and assistance with any aspect of your SmartSheet utilization. Over the last decade of using SmartSheet, we have developed a robust library of templates and blueprints that you can customize to begin provisioning compliant projects within weeks instead of months.
Jerome is a strategically minded Project Management and Agile Professional with 25+ years of experience; with past roles in Fiber Optic Engineering, Cellular Network Infrastructure Revenue Assurance, Digital and Print Marketing, Software Development, Network Administration, Data Warehouse and Business Intelligence, Education, Insurance, Banking and HealthCare. Jerome´s Job is to re-design enterprise processes that delight our customers using Smartsheet. Reach him at jhoward@jphaa.com.
Brett joined our team in 2020 to elevate the client voice in all that we do. When he is successful, we are developing deep and lasting partnerships with our clients. Brett's job is to check in regularly and listen for opportunities to help them improve the effectiveness of SmartSheet as tool. He wants to hear from you. Reach him at bjones@jphaa.com.
Angelo joined our team in 2020; he is a Telematics Engineer and Project Manager with more than seven years of experience. He has been working as an IT products/services consultant for customers from many productive industries. Angelo´s job is to develop smartsheet solutions, perform testing, create documentation and gather customer´s feedback. Reach him at aliriano@jphaa.com.
Rafael joined our team in 2020; he is an Electromechanical Engineer and Project Manager with more than six years of experience. He has been responsible for civil, electrical and mechanical projects from their initiating stages until the closing. Rafael´s job is to use tools such as Smartsheet to automate/improve processes, also to manage projects. Reach him at rperez@jphaa.
Terrel joined our team in 2019; Reach him at thampton@jphaa.com.